Meghna Posted on: 05 Nov 2024
I had arranged for the delivery of my car punch on 30th Oct at 10:15 am, which I confirmed with Riya yesterday. She agreed to the time, but the delivery was pushed to 1:00 pm....Read More
I had arranged for the delivery of my car punch on 30th Oct at 10:15 am, which I confirmed with Riya yesterday. She agreed to the time, but the delivery was pushed to 1:00 pm. Despite my requests, she was unable to keep her commitment. I take timing seriously, and this has been quite disappointing.
I was referred to the showroom by an acquaintance, but my experience has been far from satisfactory. I traveled 50 kilometers to purchase the car from Ghaziabad, despite having other Tata dealers nearby. I feel compelled to share my experience on social media, as this situation has been frustrating.
Riya should have either honored my request or clearly communicated that she couldn’t meet the timeline. As it stands, I can't recommend your showroom based on this experience. Buying a car is typically a joyous occasion, but this has left me feeling quite the opposite.
I would not recommend anyone to buy from this dealer/showroom as their customer experience is worse. Even after mailing the same to Mr. Ved Kaushik-GM, I have not received any resolution. HIGHLY NOT RECOMMENDED TO BUY CAR FROM THERE SHOWROOM.
Moreover, when I received the car it was not clean, stains were there. It was not in an appropriate condition. THEY LACK HANDLING CUSTOMER SATISFACTION. HIGHLY UNPROFESSIONAL PEOPLE.